Welcome to Hope Healing & Health!
Thank you for your interest in our services. When it comes to improving your health you have many options to choose from. At Hope, Healing & Health we believe options are important. It can not only enhance an individual’s satisfaction with their health care experience, but in can also help improve health outcomes. We strive to make this a reality for our patients, and as such, provide a broad range of professional health services, which we are confident will help many people living and working in Hope, BC achieve better health.
Our goal is to maximize an individual’s innate, inborn potential to heal, be healthy, and experience an enhanced quality of life. We take great care to help make this possible. We are guided by our firm belief that through the honest, compassionate, and professional use of our services every individual can live a healthier more fulfilled existence.
Please take the time to browse our services and learn more about your health – and your options.
We are re-opening soon!!
Starting Jun 9th our clinic will be open to in-person care. We are so happy to see this day finally come, and look forward to once again helping our valued patients restore and optimize their health.
Unfortunately, however, it won’t be business as usual. There will be significant changes to the look and feel of your experience. To adapt to Covid-19 we have had to modify and/or enhance our policies and procedures to help minimize the potential spread of the virus. As you know the very nature of manual therapy makes it very difficult to eliminate the risk, but we can take steps together to make it much less likely to happen. We sincerely hope that our patients will help us protect everyone that walks through our doors, by doing there part by adhering to the following practices.
First and foremost, please, if you are not feeling well, especially if you are experiencing symptoms/signs associated with Covid-19 – STAY HOME! We would be happy to reschedule your appointment for a later date. The symptoms of COVID-19 are ‘flu-like’ and can include one or more of…
- Shortness of breath
- Sore throat and painful swallowing
- Stuffy or runny nose
- Loss of sense of smell
- Muscle aches
- Loss of appetite
Symptoms can range from mild to severe. Sometimes people with COVID-19 have mild illness, but their symptoms may suddenly worsen in a few days. This is why it is important that even if you ‘just have the sniffles‘ or ‘seasonal allergies‘ that you recognize that a new onset of these types of symptoms could be related to COVID-19, and should not be disregarded. Please cancel your appointment, and stay home, if there is a new onset of any symptoms associated with COVID-19. People infected with COVID-19 may also experience gastrointestinal symptoms like diarrhea, nausea and vomiting a few days after the onset of the above symptoms. It you only have gastrointestinal symptoms you may not have COVID-19.
We urge you to use the BC COVID-19 self assessment tool to determine the appropriate action you should take if there is any concern/question in your mind whether you should book or attend your appointment. https://bc.thrive.health/covid19/en.
Our staff and health care providers will be taking the same action before we commit to providing care to others. If we are found to be symptomatic at any time we will promptly cease patient care and cancel all future appointments. We will, like anyone who has symptoms, self-isolate for a minimum of 10 days, and will determine if further assessment or even testing is required. It should be noted that asymptomatic transmission of COVID-19 is an unavoidable risk until we’ve acquired herd immunity or an effective vaccine has been developed.
Our first line of defense is to limit contact exposures If you already didn’t know, the virus is transmitted via. liquid droplets expelled from an infected person when they cough or sneeze. These droplets could directly contact another person, or a surface that is subsequently touched by another person. The virus then has the potential to infect when the person contacts their eyes, nose, or mouth. The virus is not known to transmitted via. airborne particles nor is it thought to enter thought the skin. This is why it is so important to always practice cough and sneeze etiquette; which means to cough or sneeze into your arm rather than your hands, and to wash/sanitize your hands immediately thereafter. (source: http://www.bccdc.ca/health-info/diseases-conditions/covid-19/about-covid-19/how-it-spreads)
Here is the When it comes to providing chiropractic services, we will only be booking appointments by phone. We are not accepting walk-in appointments at this time. When you call for an appointment you will be screened using the BC COVID-19 self assessment tool. If an appointment is booked for you there are a several required actions that you will need to comply with in order to receive care from our office.
Once again, on the day of your appointment perform a self assessment, and if you are not feeling well please call our office to advise us that you will not be attending your appointment. If you are confident that it is safe for you to attend your appointment, please plan to arrive no more than 5 minutes before your schedule time. This helps to minimize crossing paths with other patients, and to ensure that we can stay as on time as possible for appointments; giving consideration to the increased prep-time between patient visits.
Upon arrival at our office please call our reception so that we can prepare for your visit. Please also refrain from bringing anyone along to the visit with you. We have a maximum number of people in the lobby at any given time (4), so we will monitoring this closely.
When it is appropriate we will then retrieve you from your vehicle. Please leave everything you do not need at home or in your car. Each room will have a designated container or platform to place belongings (these containers are sanitized between each visit). However, the less you bring with you the less likely it needs to be sanitized afterwards. You will not be able to enter the office until a staff member, or your care provider, screens you for Covid-19. You will be asked a series of ‘yes’/’no’ questions and your temperature will be taken. If the screen reveals that you have symptoms associated with Covid-19, you will be asked to return home and self isolate for 10 days and contact 8-1-1. We can reschedule your appointment for a later date.
If all is well, you will be asked to sign-in to the office and sanitize your hands. We are requiring patients to wear some form of mask to enter the office. If you do not have a mask, we will provide one. We reserve the right to charge a nominal fee if desired. You will then either be ushered into the treatment room, or advised to wait in a designated social distancing spot in our waiting room until it is time to go into the treatment room. At the end of your treatment, you will be ushered out of the clinic or to the waiting room if you need to pay. Please also note we prefer contact-less payment methods, and we will encourage emailed reminders of appointments and receipts. We will also encourage appointments booked by phone to help limit contact with others. Before leaving the office you will again be asked to sanitize your hands before leaving the office.
When in the office please remember to heed social distancing and cough/sneeze etiquette at all times.
On our end, we have made several enhancements to help you feel comfortable with your experience, and to keep everyone safe. For example, enhanced cleaning practices (including office cleaning/sanitizing, as well as hand-sanitizing policies), practitioner and staff use of PPE devices (including, where applicable, masks, gloves, and eye protection), social distancing (including patient self-check in, avoiding use of waiting room prior to appointments, social distancing markers, and modified practitioner schedules and patient bookings), COVID-19 pre-screening questionnaires for both patients and staff to be performed prior to every clinic entry.
For a complete review of our Covid-19 safety plan; check out our resource page http://www.hopehealingandhealth.com/resources/
We sincerely hope that you find comfort and confidence in our plan for re-opening and hope to see you soon. Please spread the word about our re-opening and encourage other to read this information for themselves before scheduling an appointment. Thank you in advance.
Hope, Healing & Health
I’ve been going to Sean for upper and lower back pain since my car accident last year. He has been helping my body heal and teaching me ways to strengthen muscles at home so I can move without pain …
Six months of continual back pain rendered my barely able to function. Assorted ineffective medications recommended by a doctor and a never-ending waiting list for physiotherapy gave way to desperatio…
Shawn is an excellent chiropractor. He is kind and patient, very gentle. Both he and his receptionist are efficient and polite people.
Through the years I have been to several chiropractors. There are only two who have been able to use Kinesiology (which is usually quite gentle yet very specific technique) to do adjustments. Dr. Eldr…
Chiropractic keeps my asthma and joint pain under control. With these treatments I am off my inhalers and pills most of the time. Thank you, Shawn.
I have been using Dr. Eldridge’s services since August 16th, 2013 once every 5 to 6 weeks for arthritic pain in my left shoulder. Since then I have had little or no pain. I would certainly recommend…
I’ve been an active wellness chiropractic patient for the last 6 years. I believe that a proactive approach to one’s health is paramount in a lifelong plan for health and wellness. I firmly be…